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Returns & Exchanges
To check the status of your order, please enter your order number and tracking number below.
At DTLR, your satisfaction is our priority. If you’re not completely happy with your purchase, no worries — you have 30 days from the date on your receipt to request a full refund of the purchase price.
To Qualify For A Return
1. Items must be in new, unused condition
2. Original packaging and tags must be included
We’re here to make your shopping experience smooth and enjoyable — so you can shop confidently, knowing we’ve got your back.
Online orders and in-store purchases can be returned to any DTLR store location with the original receipt. Please note that store locations cannot accept returns without the original receipt present.
In store purchases can only be returned to DTLR store locations.
Please read our DTLR Return Policy for more information.
Frequently Asked Questions
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Need Help With Something Else?
Contact us Monday-Friday from 8:00 am to 8:00 pm ET and Saturday from 9:00 am to 2:00 pm ET.
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